Easy to install
2 lines of code and no impact on your IT
calls made with Rogervoice 
GRDF's Customer Service and Emergency Security are 100% accessible to everyone. With Rogervoice we offer a phone service adapted to our deaf and hard-of-hearing customers.
We share a common vision: bringing people together, us by train and Rogervoice by phone. Our customer relationship is now 100% accessible, compliant with the law, and operates 24/7.
French Bee makes its customer service accessible to deaf and hard-of-hearing people from its website in French and English, from Europe to Reunion Island. Contact us in sign language, in cued speech or in writing: we remain at your attention.
Rogeraccess
key features
Available 24/7
Thanks to automatic captioning
100% secure
We respect the privacy of our users
Functional design
The user experience is fluid and intuitive
SET AN APPOINTMENT
Choose a slot, a Rogervoice
sales representative will call you back to tell you more about our solution.
sales representative will call you back to tell you more about our solution.
Why should I choose accessibility?
1
Because over 450 million people cannot make phone calls!
Don't exclude your customers because of their hearing loss: each and every person deserves the same services.
2
Because Rogeraccess allows your Customer
Service to comply with legal requirements
In France and similar countries where equal access is the law, we provide phone reception services for deaf and hard-of-hearing.
Legal requirements France
3
Because all you have to do is fill out this form
The questions
most people ask us
How does that fit into my current system?
Rogeraccess is installed on your site with just 2 lines of code. There is no need for any other integration: our module redirects calls to your agents' existing platform and they handle it like any other call.
Is Rogeraccess secure?
The data used by Rogeraccess is encrypted and stored on secure servers located in Europe. We respect GDPR (General Data Protection Regulation). Find our privacy policy here.
When is it available?
Rogeraccess is available 7 days a week and 24 hours a day, a key feature that has convinced more than 30 clients including Allianz Partners, GRDF, Groupe ADP, Fedex, OUI.sncf, Covea ...
Are there any specific aspects to communication between deaf customers and call agents?
Some forms of communication used by deaf and hard-of-hearing people may introduce a slight delay in the conversation. This is why we educate and support your agents with a comprehensive manual.
How do we communicate on our service?
Your commitment as a responsible citizen deserves to be widely known. We work at your side at the biggest trade shows, in the media and on social networks, with a high degree of public notoriety.